Shipping Policy
At Marcais, we are committed to delivering a seamless and reliable shopping experience. Please review our shipping policy below:
Shipping Charges
Free Shipping
Enjoy complimentary shipping on all orders above PKR 5000.
Standard Shipping Fee
For orders below PKR 5000, a flat shipping fee of PKR 300 will be applied.
Courier Partner
All orders are shipped through trusted courier services such as Leopard Couriers to ensure safe and efficient delivery.
Order Processing & Dispatch
- Orders are typically processed and dispatched within 3–4 working days from the date of purchase
- Orders placed on weekends or public holidays will be processed on the next working day
Delivery Timeline
- Once dispatched, orders are usually delivered within 3 working days
- Delivery timelines may vary depending on location and external factors such as weather or courier delays
Important Notes
- Marcais is not responsible for delays caused by courier services or unforeseen circumstances
- Please ensure that your shipping details are accurate to avoid delivery issues
Customer Support
For any shipping-related queries, please contact us:
WhatsApp: 0321 2807479
Email: marcaisofficial@gmail.com
Support Hours: 11:00 AM – 07:00 PM, Monday to Saturday